• Which documents do I need to rent a car?

    Guests visiting from outside the UAE need a passport, entry visa record, their home country driving licence and an International Driving Permit (IDP). UAE citizens and residents only need a UAE licence and Emirates ID.

  • What is the minimum rental period?

    Our standard rental period is 1 day. Daily rates drop progressively for rentals of 7 days and over, and monthly rentals get our best available rate.

  • What is included in the price?

    Insurance and a daily mileage allowance are included. Excess mileage, fuel and traffic fines are calculated separately on return. Details are listed under the "Conditions" tab on each vehicle page.

  • Do you take a deposit?

    Yes, a refundable deposit applies and its amount depends on the vehicle class. It is returned once the car is handed back without issues.

  • Can I pick the car up at the airport?

    Yes. Delivery at Dubai International Airport is free of charge. Delivery to your hotel or any address you specify is also available.

  • How can I cancel my booking?

    Cancellations made up to 48 hours before the rental starts are free of charge. For shorter notice, please contact us on WhatsApp.

  • Is a chauffeur service available?

    Yes, we offer a professional chauffeur service for every car in our fleet. Just mention it when you send your request.

  • Is there an age limit?

    The driver must be at least 25 years old and hold a driving licence for at least 3 years.

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